"I truly want to thank you all for everything you've done"
GREAT PEOPLE! I'm so so happy I didn't go to a large law firm (the ones with the silly commercials). I have a close friend that's a paralegal for one of those firms and SHE told me herself "do not call us or (insert other firms here)" she stated that with these larger firms you will call in and speak with "customer service reps" that usually have no clue about your case, laws, etc. You will have to leave message after message and hope that a paralegal will contact you back. With Andrew Alex, I met with HIM personally the day after I contacted him. He met me just up the street from my house because he knew I wasn't comfortable driving any longer after the accident. His drive was at least an hour from their office during the rush hour time we met. Andrew was amazing from the start - very very caring and showed so much empathy. I dealt with Cathy who's his Litigation Assistant and she was always so kind to me. We spoke via email with everything because it was my best way of contact. She always made sure I knew she was working on my case and always let me know that I wasn't "bothering" her when I emailed for updates. Andrew himself made calls to me several times to check in and give me updates on how he was proceeding with things. This accident totaled my car, forced me to switch jobs, caused my kids and myself to have some fear when in a vehicle. I was diagnosed with depression and anxiety shortly after the accident as well. Andrew made sure that we were taken care of. Its NEVER EVER worth it to be involved in an accident but it sure does help when you have a team like this on your side and handling EVERYTHING!! I really want to complement Laura as well! OMG she's just so sweet. I have a real liking to her because I was able to meet her when I was settling everything with my kids and then with myself. ugh! such a great person and so outgoing, It was nice! it was never strictly legal talk when I went there. Yet professional they always made sure I was comfortable and kept conversation upbeat because...well...talking about this crappy incident in my life is just NOT FUN!! I truly want to thank you all for everything you've done for myself and my babies! We appreciate you!
- Trina W.
